A processed gherkin exporter supplying buyers across Europe and the Middle East was
generating annual export revenues of ₹25–30 crore, with monthly realizations of ₹2–2.5
crore across EUR, USD, and AED. While export volumes were strong, the exporter faced
recurring challenges around FX conversion, settlement delays, and compliance
coordination with their bank.
Xchangepe’s realization analysis showed that the bank was effectively applying a 1% FX
conversion margin, without offering any upfront rate transparency. Each inward
remittance also attracted EUR 40 in correspondent bank charges, along with additional
handling and processing fees. INR credits were typically delayed by 3–4 working days,
affecting liquidity planning. Beyond costs, the exporter spent significant time following
up with the bank for FIRA copies, which were required to generate IRM numbers and
complete the BRC process—making compliance more manual than it needed to be.
After routing export proceeds through Xchange.pe, the exporter experienced a clear
shift in efficiency. FX conversions were executed at a transparent 0.35% markup over
interbank rates, with zero correspondent and handling charges. INR credits were
received on a T+1 basis, improving predictability and working capital management.
Compliance processes were simplified significantly. FIRAs were instantly available on
the dashboard and could be directly used for IRM generation, enabling smooth and
timely BRC processing without repeated bank coordination. All compliance documents
were stored centrally for easy access.
Key Outcomes (Annualised):
- FX savings: ₹18–20 Lakhs
- Correspondent & handling charges eliminated: ₹3–4 Lakhs
- Handling fee savings: ₹2.5 Lakhs
Total annual savings of approximately ₹25–27 Lakhs, along with faster realizations and
a much smoother compliance experience.

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