Site Title

It is a technology company providing automated email infrastructure for B2B sales and
marketing teams[1]. As a SaaS exporter, they process roughly $3 million in international billing
annually. However, collecting payments from abroad posed serious challenges under India’s
traditional banking channels. The company struggled with slow settlements, high fees, and
bureaucratic limits on invoice size. To overcome these hurdles, they partnered
with Xchangepe – a fintech platform designed to simplify inbound remittances and cut forex
costs.
Challenges (Before Xchangepe):
Traditional banking ATM representing the legacy system of cross-border transfers. Before
adopting Xchangepe, they had to rely on conventional banks (ICICI, HDFC etc.) to receive
foreign payments. Each invoice took days to clear: after a customer paid, they often waited
multiple business days for the funds to settle and appear in its Indian account. The banks
imposed a roughly ₹50,000 USD cap on each foreign invoice, forcing them to break large bills
into smaller chunks. On top of this, the company paid about 1% on currency conversion (in
addition to hidden correspondent bank fees), and was stuck with the banks’ opaque exchange
rates. In short, the old process was slow and expensive, hampering cash flow and growth.

• Delayed settlements: Traditional wire transfers and SWIFT routing meant long clearing
  times for each invoice.
• High FX fees: Banks charged ~1% on each USD-to-INR conversion, plus additional
  hidden charges, eroding revenue.
• Invoice limits: RBI regulations or bank policies capped individual foreign receipts at
  ~$50k, creating operational bottlenecks.
• Unfavorable rates: Banks did not offer live interbank rates. They received lower, stale
  rates rather than the real-time quotes seen on platforms like Google Finance.
  Xchangepe Solution:
  Xchangepe provided I****t with a fully digital collections platform. During
  onboarding, they signed up online and generated a virtual U.S. account through Xchange.pe. This
  meant U.S. customers could pay locally via Fedwire or ACH into theirvirtual account.
  When they uploaded an invoice in Xchangepe’s portal, the customer’s payment could be
  remitted directly in USD, bypassing correspondent banks. The platform then automatically
  reconciled the invoice when funds arrived. In practice, this shifted them from manual, multi-day
  workflows to a near-real-time, automated system.
• Virtual local accounts: Xchangepe issued U.S.-dollar account details for I****t, so
  international clients pay directly in their own banking system.
• Faster settlements: Payments now clear in minutes. In testing, I****t saw funds credited
  to India in roughly 3 hours (often as fast as 20 minutes) instead of waiting days.
• Dramatically lower fees: Xchangepe charges only ~0.2% per transaction, far below the
  ~1% previously paid. (Xchangepe advertises up to 3% savings on FX fees for exporters)
• No invoice caps: The new platform removes hard limits, allowing I****t to process large
  invoices (e.g. a single ~$250k payment) in one go.
• Transparent rates and docs: It now sees live interbank USD/INR rates with a clear, fixed spread. Within 24 hours of credit, the system issues RBI-compliant Foreign Inward Remittance Advice copies (eFIRAs), ensuring regulatory compliance without delay. Results and Benefits: Adopting Xchangepe yielded immediate and tangible benefits for It. The finance team
  reports that cash flows became much quicker and more predictable. Key outcomes included:
• Much faster clearance: Foreign invoices that once took days now clear in hours. I****t
  routinely sees funds in its Indian account within about 3 hours of payment.
• Huge cost savings: Currency conversion fees plunged from ~1% to ~0.2% of the
  transaction. These savings align with Xchangepe’s promise of cutting exporters’ FX
  expenses, directly boosting margins.
• Larger transactions: By eliminating the $50k limit, I****t successfully settled a $250k
  invoice at once – a transaction size previously impossible without splitting.
• Instant rate transparency: The team now uses live rates for every remittance.
  Xchangepe’s platform clearly displays the FX spread and fees, removing any hidden
  costs. This transparency makes budgeting and pricing far easier.
• Quick documentation: It automatically received digital FIRA copies within a day of each credit, streamlining accounting and compliance. Conclusion: For It, a fast-growing B2B tech exporter, Xchangepe delivered on its promise of “effortlessly
  handling foreign exchange receivables” with full transparency. By moving collections to
  Xchangepe, the company eliminated banking delays and cuts, slashed costs, and gained the
  flexibility to invoice at scale. This case illustrates how modern fintech solutions can streamline
  international payments: replacing slow, opaque banking channels with a 24/7 digital platform.
  As the Xchangepe team notes, their service helps businesses get paid faster and keep more of
  what they earn, which in It case meant hours instead of days and 0.2% fees instead of 1%. The result is healthier cash flow and a stronger competitive position for It in the global
  market.